User Manuals Are An Example Of Information Utility
An owner's manual (also called an instruction manual or a user guide) is an instructional book or booklet that is supplied with almost all technologically advanced consumer products such as vehicles, home appliances and computer peripherals.Information contained in the owner's manual typically includes:
- Safety instructions; for liability reasons these can be extensive, often including warnings against performing operations that are ill-advised for product longevity or overall user safety reasons.
- Assembly instructions; for products that arrive in pieces for easier shipping.
- Installation instructions; for products that need to be installed in a home or workplace.
- Setup instructions; for devices that keep track of time or which maintain user accessible state.
- Instructions for normal or intended operations.
- Programming instructions; for microprocessor controlled products such as VCRs, programmable calculators, and synthesizers.
- Maintenance instructions.
- Troubleshooting instructions; for when the product does not work as expected.
- Service locations; for when the product requires repair by a factory authorized technician.
- Regulatory code compliance information; for example with respect to safety or electromagnetic interference.
- Product technical specifications.
- Warranty information; sometimes provided as a separate sheet.
Until the last decade or two of the twentieth century it was common for an owner's manual to include detailed repair information, such as a circuit diagram; however as products became more complex this information was gradually relegated to specialized service manuals, or dispensed with entirely, as devices became too inexpensive to be economically repaired.
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Owner's manuals for simpler devices are often multilingual so that the same boxed product can be sold in many different markets. Sometimes the same manual is shipped with a range of related products so the manual will contain a number of sections that apply only to some particular model in the product range.
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With the increasing complexity of modern devices, many owner's manuals have become so large that a separate quickstart guide is provided. Some owner's manuals for computer equipment are supplied on CD-ROM to cut down on manufacturing costs, since the owner is assumed to have a computer able to read the CD-ROM. Another trend is to supply instructional video material with the product, such as a videotape or DVD, along with the owner's manual.
Many businesses offer PDF copies of manuals that can be accessed or downloaded free of charge from their websites.
Installation manual[edit]
An installation manual or installation guide is a technical communicationdocument intended to instruct people how to install a particular product. An installation manual is usually written by a technical writer or other technical staff.
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Installation is the act of putting something in place so that it is ready for use.[1] An installation manual most commonly describes the safe and correct installation of a product. The term product here relates to any consumer, non-consumer, hardware, software, electrical, electronic or mechanical product that requires installation. The installation of a computer program is also known as the setup.
In case of an installation manual, the installation instruction is a separate document that focuses solely on the person(s) that will perform the installation. However, the installation instruction can also be an integrated part of the overall owner's manual.
The size, structure and content of an installation manual depend heavily on the nature of the product and the needs and capabilities of the intended target group. Furthermore, various standards and directives are available that provide guidance and requirements for the design of instructions.
The international standard IEC 82079[2] prescribes the required installation topics for an installation instruction. Among these topics, are procedures, diagrams and conditions for installation activities, such as unpacking, mounting and connecting.
For machines the European Machinery Directive prescribes that an instruction manual must contain assembly, installation and connecting instructions, including drawings, diagrams and the means of attachment and the designation of the chassis or installation on which the machinery is to be mounted.[3]
Car owner's manuals[edit]
All new cars come with an owner's manual from the manufacturer. Most owners leave them in the glove compartment for easy reference. This can make their frequent absence in rental cars frustrating because it violates the driver's user expectations, as well as makes it difficult to use controls that aren't understood, which is not good because understanding control operation of an unfamiliar car is one of the first steps recommended in defensive driving. Owner's manuals usually cover three main areas: a description of the location and operation of all controls; a schedule and descriptions of maintenance required, both by the owner and by a mechanic; and specifications such as oil and fuel capacity and part numbers of light bulbs used. Current car owner's manuals have become much bigger in part due to many safety warnings most likely designed to avoid product liability lawsuits, as well as from ever more complicated audio and navigational systems, which often have their own manual.
If owners lose their car manual, they can either order a replacement from a dealer, pick up a used one secondhand, or download a PDF version of the manual online.[4]
In 2017, IBM released IBM Watson Artificial Intelligence to understand and answer questions in natural driver language[5]. 'Ask Mercedes' was the first in a wave of these vehicle assistants which can support both speech and text-based input.[6]
Popular culture[edit]
The noun phraseowner's manual has been used by analogy in the title of numerous instructional books about entities that are not manufactured products, such as pets, body parts and businesses.
User Manuals Are An Example Of Information Utility Pay
User guides[edit]
The equivalent document for computer software is called a user guide since users are typically licensees rather than owners of the software.
Unicode[edit]
The OPEN BOOK (đź“–) Unicode symbol equals read operator's manual.[7] OPEN BOOK has Unicode code point U+1F4D6.
Of Missouri was the first in a succession of related companies. Belsaw dates back to 1930, and possibly a bit earlier. Printable user manual on foley sharpall 1055.
References[edit]
- ^Definition of “installation” from the Cambridge Academic Content Dictionary
- ^IEC 82079-1:2012, p. 31, 5 Content of instructions for use
- ^Directive 2006/42/EC of the European Parliament and of the Council of 17 May 2006 on machinery, and amending Directive 95/16/EC , p. 25-26, 1.7.4.2 Contents of the instructions.
- ^'How to Find Your Car Owner's Manual Online'.
- ^https://www.ibm.com/blogs/think/2017/11/end-of-the-car-manual/
- ^https://www.diplomaticsales.mercedes-benz.com/passengercars/being-an-owner/ask-mercedes-campaign/stage.module.html
- ^https://www.unicode.org/charts/PDF/U1F300.pdf
External links[edit]
- Media related to Owner's manuals at Wikimedia Commons
If you are conducting research on a product or service, you may reference a user manual or instructional guide in your paper. Whenever you reference a source in your work, cite it properly so your reader knows where you found your information. In American Psychological Association, APA, style, user manuals are cited as part of a product's information.
Reference List
When you cite any information that is packaged with a product, the company is listed as the author, along with the year the product was made and the location of the company. APA formats this information like this:
Company name. (Year). Product name: Type of product info. Publisher location: Publisher.
Because the publisher is the company, the company's location will be listed as the publisher's location, and the publisher will simply be listed as 'Author'. For example:
Staples. (2014). Screen cleaning set: Instruction manual. Framingham, MA: Author.
User Manuals With Authors or Outside Publishers
When a product's user manual lists an author, list the author of the manual in place of the company name in your reference list citation:
Gates, B. (1995). Windows '95: User Guide. Redmond, WA: Microsoft.
If a user manual is published by an outside publisher, that publisher information is listed in place of the company information under 'publisher':
General Mills. (2002). Cheerios chess: Instructions. Seattle, WA: Wizards Games.
Citing a User Manual Found Online
If you are citing a user manual that you found online, include a link to the site from which it was retrieved:
Data Processing
Company name. (Year). Product title: Type of product information. Retrieved from URL.
For example:
Blizzard Entertainment. (1998). Starcraft: User manual. Retrieved from http://ftp.blizzard.com/pub/misc/StarCraft.PDF.
In-Text Citations
When you reference or quote a user manual in the text of your paper, include an in-text citation to show where the information comes from. The in-text citation will include the author name of a source -- in this case, the company name -- the year of publication and the page number, if applicable. For example:
The product kit includes a screen cleaning solution, microfiber cloths, and a 'stain light' to check for scratches (Staples, 2014).
Windows users were instructed to troubleshoot and only reboot their computer as a last resort (Gates, 1995, p. 12).
What Is Information
If the author name or date of publication is included in the leading sentence of a reference, you do not need to include that information in your in-text citation. For example:
Blizzard describes Starcraft as being open to multiplayer formats such as 'Melee, Free for All, Greed, Slaughter, and Capture the Flag' (1998, p. 11).
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